If you follow us on Facebook, LinkedIn or Twitter, odds are you are now aware of our new App! This is an exciting development internally as we continue to move into the new age of business, security, and customer engagement. With people downloading more apps now than ever, each app can begin to take up valuable space on your phone or tablets memory. We wanted to publish a blog featuring some of the advantages of downloading our app and why it should be kept on your device!

Saving you time

When we began creating our app, our goal was to keep our customers needs and concerns at the applications focus. While our business has expanded to multiple facets of security, common lockouts are still one of our most often field calls. These situations can be stressful as they always seem to happen at the most inopportune moments. Within our App, across the bottom banner is a clickable “I have an emergency” button. With location services enabled, this will get you in touch with the nearest field rep or our office who will be able to dispatch your emergency to someone nearby. No more looking up our number online (helpful when your data runs out!) or fumbling through saved contacts or outbound calls to reach out!

Instant Quotes

One of the most exciting aspects of our app is the “snap a pic & get an online estimate” option. Utilizing the powerful cameras and internet speed that is now commonplace today, we can provide accurate, competitive estimates within moments of receiving pictures. Today’s fast-paced world demands quicker quotes for our potential clients and we saw this as a way to provide that. If the quote you received from us through our app can be beaten by a competitor, we encourage you to reach out, so we can talk through specific security measures we saw in the image and how we got to that number. We strive to provide 100%, truly secure solutions at the best price in the industry. This is one way our app is helping us do so.

Service history, Saved Presences, Schedule Service online

After creating a profile within our app, as soon as you call we will know not only it’s you but the history of service with us.  No more will you be on hold as we look up your address, phone number, or credit card information. We will of course always confirm this information with you before any charges are made but having the information securely stored allows us to provide our services more quickly to those calling in and using the app. Our online scheduling tool also allows those to schedule service without the need to call in. Ideal for a situation where a phone call would be difficult.

Secure Lock and Alarms 21^st Century Solutions

As this application is new, we will continue to make adjustments and improvements as Secure Lock and Alarm broadens our capabilities and grow as a company. We invite you to download our free, Secure Lock and Alarm App on the Apple Store or Google Play store. If you ever have any questions regarding its functionally, how to use it, or how we store the data regarding personal information, never hesitate to reach out!